This course is aimed at those who care for or support others to understand the importance of open and transparent communication and confidential handling of information.
Confidentiality is a very important right of individuals who receive care and support. It is part of the relationship of trust that individuals have with those who care or support them.
Effective communication and handling of information to manage records correctly in line with legal requirements and best practice is imperative.
This course provides a thorough understanding of open and transparent communication and effective handling of information in line with legislation and the duty of candour.